Services
Logistics Services
Our customers often speak of the benefits of having such a wide range of services under one roof. Not only do we finish and fulfil your consumer and trade orders, we also have the team and machinery to complete add-on services, including gift packs, shrink wrapping, kitting, precision labelling, repacking, reworking, refurbishing and returns processing. This is possible because we have a highly experienced team of up to 90 packers, working from a 110,000 square foot warehouse.
Fulfilment and Finishing
Our comprehensive range of fulfilment services from our 110,000 square foot warehouse includes:
- Finishing
- Repacking
- Rebranding
- Precision labelling
- Storage
- Distribution & transport
- Stock destruction
E-commerce
Automate your entire e-commerce process from marketing to fulfilment with:
- Pick & pack B2C
- Pick & pack B2B
- Social media & web marketing
- Kitting
Customer Services
Let us take care of your customer service queries with our returns processing service, which can include:
- Returns processing
- Timely reports – i.e. stock, sales, patterns
- End-of-line management
- Debranding
- Repacking
- Precision labelling
- Stock destruction
Integrated Systems
Your systems can be easily connected to our Optima Warehouse Management System. We have experience integrating with bespoke, off-the-shelf systems and all the main e-Commerce platforms.
Real-time data
You’ll receive access to your own portal to sign in and view real-time data at any time, customised to show the information that matters most to you.
Postage
We can take care of the crucial task of dispatching your goods on time and at the right price. Our service includes:
- Preferential postage prices negotiated to keep your costs down
- Efficient returns service even for goods not dispatched from Trek
- Tie in with Whistl and Royal Mail systems for optimal efficiency
Reworking
We provide an efficient reworking facility service for clients who require a fast and cost-effective service for a variety of tasks ranging from simple label additions to repackaging products for different purposes, including special promotions and gift sets. Our service includes:
- Customised care
- The ability to integrate with your chosen platform
- Total visibility at each stage of the process
- A flexible approach designed to cater to your needs
